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Who qualifies for free or discounted food boxes?

Who is eligible to receive free or discounted food boxes?

Eligibility will be self-identified, and is first come, first serve. The amount of these available will depend on funding and capacity. We will have a waitlist for those beyond our current capacity. Waitlisted individuals will become eligible as we increase funding and capacity. Another opportunity to receive a free food box subscription is to volunteer (delivery driving or work in a community garden nearby).

We are planning to accept EBT/ SNAP (Food Stamps). We will take advantage of the expedited approval process allowed during this time to help with food security as soon as possible.

Our recommendations for our free and discounted model:

To allow for free and discounted boxes to be available for those that are truly in need but have fallen through the cracks and are ineligible for benefits through programs like EBT/SNAP we recommend the following:

  • Those without food support through these programs are able to utilize these free and discounted boxes no questions asked. First Come, First Serve. We will have a waitlist so that as we scale up and get additional funding we can quickly offer additional free and discounted food boxes to those who have been waiting.
  • For EBT users that have the EBT funds available we recommend that they pay for a regular priced food box using their EBT card.
  • For EBT users that have scarce EBT funding for the amount of people they are actually feeding, we recommend that they pay for a discounted food box using their EBT card.

Can people with allergies enjoy the food box?

What steps will be taken to protect consumers from food allergies? Will there be warnings for potential food allergies?

Yes, we will communicate ingredients and potential allergens through our product descriptions and labeling. Our processes will allow allergy sensitive customers to easily navigate and enjoy items in the food box.

How will HHN ensure food quality and freshness?

What steps will be taken to ensure food quality and freshness?

This will be ensured by our commitment to quality reflected in our Standard Operating Procedures (SOPs). We only partner with local entities that are also committed to quality, freshness, and sustainability.

This means that our cold items stay cold, especially during transit. You can read more about how to keep your food box fresh upon delivery. Follow our recommendations for freshness in the delivery schedule question, here.